Insurance & Payments
Find a payment solution that works for your budget.
We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.
Accepted Forms of Payment
- Visa
- MasterCard
- American Express
- Discover Card
- Cash
- Personal checks (with proper identification)
- Pet insurance (see below)
- CareCredit (see below)
- Scratchpay (see below)
Wellness Plans
Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.
Wellness plans also complement most types of pet insurance. Please ask us for more information.
Insurance Options
Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.
When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.
If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.
CareCredit
CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.
Your CareCredit card can be used for a variety of veterinary procedures, including:
- Exams
- Spay and neutering
- Dental cleaning
- Parasite control and prevention
- Medication
- Vaccinations
- Surgical procedures
- And more
Learn more at CareCredit.com.
Scratch Pay
A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Family Vet Lake St. Louis has been provided. Apply now at scratchpay.com.
"I have been bringing my cats to Family Vet for the last few years. The staff has been amazing with my senior kitties. They have helped diagnose and treat my boy cat with thyroid disease. Two weeks ago my sweet 16 year old girl cat wasn't doing well and they squeezed me in for a late Friday appointment. It was found in only 6 months since her last check up she had developed late stage kidney disease. It was unfortunately just her time. I wasn't ready to say goodbye that night so we gave her IV fluids hoping she was ok for the weekend full of being spoiled. We planned her goodbye for the next Monday. Unfortunately Saturday night she took a turn and I knew she was in pain and made the tough call to go to the emergency vet. Everyone at that office cared so much for my girl and sent the most heartfelt card during this difficult time even though her final goodbye wasn't even at their office. Thanks to everyone at Family Vet for the care they have extended to not just my cats but the humans in my family. I know that everyone that signed this card genuinely meant what they wrote. And it's hard to find people this caring in life."
Beth L
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