Insurance & Payments
Find a payment solution that works for your budget.
We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.
Accepted Forms of Payment
- Visa
- MasterCard
- American Express
- Discover Card
- Cash
- Personal checks (with proper identification)
- Pet insurance (see below)
- CareCredit (see below)
- Scratchpay (see below)
Insurance Options
Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.
When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.
If you're looking for a pet insurance provider, we suggest checking out Pawlicy Advisor.
CareCredit
CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.
Your CareCredit card can be used for a variety of veterinary procedures, including:
- Exams
- Spay and neutering
- Dental cleaning
- Parasite control and prevention
- Medication
- Vaccinations
- Surgical procedures
- And more
Learn more at CareCredit.com.
Scratch Pay
A veterinary loan company, Scratch Pay is not a credit card. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Family Vet Lake St. Louis has been provided. Apply now at scratchpay.com.
"I can't speak highly enough of this group. We unexpectedly had to put our cat to rest and we are grateful for the staff at Family Vet. Our cat had a very quick onset of worrisome symptoms and we were able to get him in the same day we called. Unsure of a diagnosis, it was decided he would need surgery and the vet was able to get him on her schedule the next morning. We had a million questions and they took the time to help us better understand the situation. Once it was realized there was nothing we could do to save him, they made sure he was comfy and well loved on all the way to the end. I couldn't imagine doing their job and the support through this process was very comforting. They were even thoughtful enough to send a grievance card with sweet notes from the staff. On top of it all, they sent copies of his paw prints. That is something we will always cherish. Thank you"
Monica M.
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