Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Family Vet Lake St. Louis has been provided. Apply now at scratchpay.com.

"I love this place! Unfortunately, my last vet passed away, and we had to find a new place to go. This is the fourth place that we've tried since he passed away, and I am so happy that we didn't settle with the other vets, because this place is just perfect for us! My whole life I've had the same vet and he was so amazing, that when he passed away, it was like we couldn't find the same level of care anywhere. But family vet was really great. The whole staff was great, the time and attention they take to your problem was stellar, they also had same day availability. My 13 year old dog fell down the stairs, and they fit her in the same day which two other places that I called said that they couldn't do. So when they let me in like three hours after I called them and saw her and got her all the medication that she needed it was just kismet. This will be our vet from now on!"

Natasha R.

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